Tuesday, October 17, 2006

It's Over!!!

The 2005 tax season is finally over! On Sunday, I completed our own tax return and those of my parents. Just like the cobbler's shoes. Yesterday, I put out fires and finished up the few stragglers and an in-house return for one of our corporate entites. It was a full day but finally, today, I am free at last! Thank God Almighty, I am free at last!!

Every time a deadline nears, I panic, I sweat, I miss my family, I become depressed and hopeless, and then it passes. One way or another. Usually everything gets done but sometimes we crash and burn. Sometimes we have to deal with angry clients and in so doing, we have to keep a professional demeanor about us. Sometimes they are angry with us, sometimes with the government. Whatever it is, that is the most difficult part of my job, client service. But there's a certain euphoria that takes over after the adrenaline wears off. A sense of accomplishment, I suppose. We can't fully appreciate the good times without the bad.

Today, I received possibly the nicest card that I have ever received from a client. She is a dear sweet lady whom I called last week, wondering if she still wanted me to prepare her tax return. She's usually very prompt and I had not heard from her. She is a very lucid, intelligent, elegant 80-year old widowed mother and grandmother to many doctors in the community (also clients); her nails are always perfectly manicured in the most beautiful shade of red. We sat together and did her taxes last Friday. Here's what she said in her Thank You card:

"You were gracious, patient, kind, swift, and efficient and made me feel much better about the situation. It will not become a habit. Watching you work and your file systems was special. You do wear many hats! Super Mom. I tell my crew to "pace yourself" and they don't listen too well. Do you?

P.S. It is getting late...have played the Mozard CD three times. Excuse my rambling.

Fondly,

M......"

Is that just precious?! And yes, I must learn to pace myself better. Thanks for those comforting and sweet words of wisdom, Mrs. R. :-)

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5 Comments:

At 2:50 PM, October 17, 2006, Blogger beth said...

That is a sweet note. How thoughtful of her.

Glad the big push is over for now! I'll be hoping that people plan ahead a little more in the coming year so your life is a bit easier and less stressful.

 
At 9:42 AM, October 18, 2006, Blogger Eric said...

Everyone talks about "pacing themselves," but did it occur to you that going the equivalent of 100 mph is a "pace"? And for a tax accountant, that pace is, well -- much as I hate to point out the obvious -- normal.

We need a better metaphor.

But, I agree that it was a sweet gesture.

 
At 9:48 AM, October 19, 2006, Blogger Badoozie said...

so your job is sort of a "love hate" relationship? frustrating but rewarding, and not so if not for people like Mrs. R.

 
At 11:29 AM, October 19, 2006, Blogger Gwynne said...

Beth, I wish I could blame the clients for the last minute push, but in many ways I blame myself. Either way, it needs to change.

Eric, I'm more of a sprinter than a long-distance person. Pacing has always been a problem for me. I need help. ;-)

Susie, so true. People like Mrs. R are the very reason I love my job when I love it. The same day, another client told me he was upset that I hadn't returned his call sooner. It was hard not to let his comment trump Mrs. R's sweet note.

 
At 12:14 AM, October 21, 2006, Blogger mis_nomer said...

Aww....

congrats on a job well done! :)

 

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